Shivoham Prime ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have.
1. Information we collect
- Contact details you voluntarily submit — name, email address, phone number, and any message you include.
- Consent records — timestamped records of the consents you provide (Terms/Privacy and marketing communications).
- Technical data — IP address, browser type, device, referrer, and pages visited, collected automatically via standard web server logs.
2. How we use your information
- To respond to your inquiry and deliver the services you request.
- To send you follow-up emails and, where you have opted in, SMS/text messages about your inquiry.
- To improve our website, services, and marketing.
- To comply with our legal obligations and enforce our agreements.
3. Communications & marketing
When you submit our contact form you may be asked to consent to receive email and SMS communications, delivered via our CRM partner (GoHighLevel). Message and data rates may apply. You can unsubscribe at any time by replying STOP to any SMS, clicking the unsubscribe link in any email, or emailing shivohamprime@gmail.com.
4. Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate our business (e.g. email delivery, CRM, hosting). These providers are bound by confidentiality obligations and may only use your data to provide services to us.
5. Data retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. To exercise any of these rights, contact us at shivohamprime@gmail.com.
7. Security
We use reasonable administrative, technical, and physical measures to protect your personal information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
8. Children
Our services are not directed to children under 13 and we do not knowingly collect information from them.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact us
Questions about this Privacy Policy? Email shivohamprime@gmail.com.